We're here to help!

If you're having issues getting your payment to go through the first thing you should do is check all your card details. 

"An error occurred with Sage Pay: Your credit card can not be authenticated: 2000 : The Authorisation was Declined by the bank."
This is a common issue for our customers outside of the UK. If you make a quick phone call to your bank and let them know you are making a payment to a shop located in the UK they will allow the payment to go through, you will need to replace the order after the phone call.